Your antivirus vendor’s technical support can provide help in combating threats.
- If you use Kaspersky Anti-Virus or other Kaspersky Lab products, you can get information on combating threats either from technical support or in the Virus-related issues thread on the Kaspersky Lab forum.
- If you use an antivirus program from another vendor, contact the vendor’s technical support.
If you are experiencing problems with your security solution, contact your vendor’s technical support.
If you are looking for a description of a malicious or potentially unwanted program, and cannot find it on the site, you can ask us to write and publish a description.
If you have identified a vulnerability in a Kaspersky Lab product, please send details to firstname.lastname@example.org.
If you have identified a vulnerability in this or any Kaspersky Lab site, please send details to email@example.com.
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We cannot answer any queries on how to deal with malware or product functionality.